How to position EvaluAgent against CallFinder, CallMiner etc.
Their strengths
100% Quality Assurance is impressive and advantageous
Possible attacks
Are you aware of how much it costs to implement. Do you have a team of analysts to manage the service. From our experience it's not a case of "plug-and-play" but requires ongoing services to make use of the tool.
How to position EvaluAgent
Insight is only one part of the process. Understanding where to focus is important but if you can't empower your operational teams to act on that insight, Speech and Text Analytics software often ends up as just a shiny and expensive piece of technology.
Example client stories to reference
Include a relevant story / quote from prospect who has chosen EvaluAgent over the competitor
