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Sales Enablement Centre
Pain Matrix
  • Pain Matrix
    • Poor QA efficiency
    • Visibility and Insight
    • Agent Engagement
    • Company Objectives
  • Personas
    • Individuals
    • Maturity Level
    • Sectors
  • Battlecards
    • Main Competitors
    • Less common competitors
  • Conversation Analytics - Sales FAQs
    • Pinned Questions
    • Other FAQs
    • Operational / Guidance Questions
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      1. Sales Enablement Centre
      2. Pain Matrix
      • Pain Matrix
        • Poor QA efficiency
        • Visibility and Insight
        • Agent Engagement
        • Company Objectives
      • Personas
        • Individuals
        • Maturity Level
        • Sectors
      • Battlecards
        • Main Competitors
        • Less common competitors
      • Conversation Analytics - Sales FAQs
        • Pinned Questions
        • Other FAQs
        • Operational / Guidance Questions

      Pain Matrix

      How does EvaluAgent address the biggest pains of our prospects

      Poor QA efficiency

      • I need to save time with my evaluations

      Visibility and Insight

      • I lack actionable insight and need better reporting
      • I have no visibility of feedback, coaching or improvement

      Agent Engagement

      • My front-line team are disengaged with Quality

      Company Objectives

      • To improve employee retention and engagement
      • To reduce costs, drive efficiency and increase ROI from existing infrastructure
      • To build brand awareness, improve/maintain reputation & promote advocacy
      • To retain customers, improve NPS and protect revenue
      • To increase upsells and sales conversion rates
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